Care Team Coordinator - Senior Living

New Perspective • Duncansville, PA

6d

About The Position

The Care Team Coordinator is a caregiver and medication passer who arranges staffing coverage for the care team department under the direction of the Care Team Manager. The role maintains the department schedule, records absences in scheduling software, and secures replacements as needed. It requires strong organization, problem-solving, and customer service skills.

The coordinator also provides resident care or passes medication as directed by the Care Team Manager, ALM, BHM, or Executive Director. The role requires on-call availability at least every other weekend, including after regular business hours, to respond to call-offs. If a shift cannot be filled, the coordinator may be responsible for covering it in the community.

Requirements

• High school diploma or equivalent work experience.
• Caregiver and medication passer experience.
• Experience in a healthcare environment.
• Strong organizational skills and ability to work independently and adapt to changing situations.
• Ability to organize and maintain accurate electronic and paper filing systems.
• Knowledge of personal computers and related applications.
• Ability to identify and solve problems efficiently and in a timely manner.
• Reliable, dependable, and professional disposition.
• Excellent interpersonal and customer service skills.
• Ability to understand written and oral instructions.
• Ability to communicate clearly and maintain effective working relationships with team members and managers.
• Flexibility, patience, and attention to detail.
• Ability to maintain confidential information.
• Availability to be on call at least every other weekend, including after regular business hours.

Nice To Haves

• Staff scheduling or similar experience.

Responsibilities

• Maintain the care team department schedule and fill vacant shifts to meet staffing requirements.
• Support effective, positive communication and working relationships with team members and managers.
• Communicate clearly by phone, in person, and in writing with caregivers and management.
• Maintain staffing records in accordance with established standards, including call-offs, replacements, and attendance.
• Maintain records of time-off requests, approvals and denials, tardiness, and missed punches according to established procedures.
• Correct missed caregiver punches daily and track missed lunches and breaks.
• Provide resident care or pass medication as directed by the Care Team Manager, ALM, BHM, or Executive Director.
• Be on call at least every other weekend, including after regular business hours, to take call-offs.
• Cover a shift in the community if a replacement cannot be secured.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company-paid basic life insurance
• Voluntary short-term disability
• Company-paid long-term disability
• Health Reimbursement Account or Health Savings Account
• Flexible Spending Accounts
• Education assistance up to $5,000 per calendar year
• Leadership development and career advancement
• Real-time access to earned wages
• Referral bonuses
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED