Memory Care Coordinator ~ Senior Living Community

MorningStar Careers•Parker, CO

12d

About The Position

The Memory Care Coordinator, referred to in the job description as the Reflections Coordinator, manages services addressing resident care needs in the Memory Care Community. The coordinator hires, trains, supervises, and schedules caregivers and med techs; monitors resident needs and changes in condition; addresses resident and family concerns and special requests; and acts as a liaison with community providers. The role requires genuine interest in residents with dementia, along with patience and understanding when working with residents, families, and visitors. The position carries out assigned duties in accordance with applicable federal and state regulations and company policies and procedures. The coordinator oversees staffing, staff education, delivery of care, medication procedures, resident records, service plans, infection-control practices, incident reporting, and dementia-specific activities. The role collaborates with the Wellness Director, Business Office Manager, Life Enrichment Coordinator, other departments, residents, and families to support resident care and meet regulatory requirements.

Requirements

Successful completion of state-approved Medication Administration training.
Current first aid certificate.
Minimum of two years of health-related experience, including caring for people with dementia preferred, or supervisory or management experience working with people with dementia.
Knowledge of procedures and techniques for dementia-related resident care and personal services, and of caring for related equipment and supplies.
Understanding of universal precautions to prevent infection or contamination of residents, staff, equipment, and supplies.
Awareness of the assessment process and development and execution of negotiated care plans for residents with dementia.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and manuals.
Good communication skills; ability to communicate effectively in English and understand and follow written and oral directions.
Ability to provide resident-care services within the limits of delegated tasks.
Demonstration of the company’s Core Values: Love, Kindness, Honesty, Goodness, Fairness, and Respect.

Nice To Haves

Experience caring for people with dementia is preferred.

Responsibilities

Manage staffing needs for the Reflections Community, including interviewing, hiring, training, supervising, and scheduling caregivers and coordinating med tech coverage.
Assist the Business Office Manager with new-hire paperwork, attendance logs, time sheets, employee evaluations, and staffing budgets.
Identify staff education needs and coordinate orientation, weekly training modules, mandatory in-service meetings, and training on dementia-related behaviors, interventions, and conditions.
Ensure care staff understand residents’ dementia-related needs, negotiated service plans, and task or assignment sheets.
Observe and report resident symptoms and changes in condition to the Wellness Director; ensure resident care managers report and document changes on the Daily Log.
Assist with administering medications, prepare and administer medications according to procedure, and record reactions.
Maintain records reflecting residents’ conditions and oversee the delivery of caregiving and coordination of residents’ health care needs.
Work with the Wellness Director to develop, maintain, and update resident assessments, Negotiated Service Plans, and task or assignment sheets at move-in, upon changes in condition, and every three months, gathering input from resident care managers.
Communicate with residents and families about care needs and assist with counseling.
Ensure infection-control guidelines are followed and staff have an adequate ongoing supply of gloves and other protective supplies.
Immediately report suspected resident abuse; complete incident reports and submit them for follow-up to the Wellness Director and Executive Director within 24 hours and as required by regulations; complete the monthly incident tracker.
Work with the Wellness Director on incident interventions and reductions and present reviews at the monthly QA/safety committee meeting.
Coordinate state-required training with the Wellness Director to meet regulatory requirements.
Ensure resident care managers accompany residents to prescribed activities and provide additional one-on-one time to residents who cannot physically attend.
Work with the Life Enrichment Coordinator to create and coordinate a daily activity schedule specific to residents with dementia.
Ensure resident-specific activity interest and ability assessments are completed and included in service plans.
Coordinate quarterly support groups for residents’ family members.
Promote teamwork across departments and solve problems in accordance with company standards and guidelines.