Memory Care Coordinator

Priority Life Care•Lancaster, PA

About The Position

The Memory Care Coordinator manages the overall operation of the Memory Care Unit in accordance with resident needs, government regulations, and company policies and procedures. Under the supervision of the Executive Director and in collaboration with the Director of Nursing, the coordinator is responsible for hiring, training, developing, evaluating, and supervising memory care unit staff across all shifts, as well as scheduling and personnel problem solving. The role serves residents as part of the direct care team, maintains memory care standards, monitors resident care and conditions, supports admissions and care-plan reviews, and oversees medications, treatments, and nursing services. The coordinator also oversees staff development and performance, conducts training, supports the cleanliness and maintenance of the community and memory care unit, and helps promote resident independence, privacy, safety, and appropriate resolution of complaints. The position is required to be on call as needed and may perform general office functions related to the EHR system.

Requirements

High school diploma or equivalent.
Medication Tech Certification or equivalent required.
Basic knowledge of and experience working with Alzheimer’s disease and related dementia.
2–3 years of gerontological and caregiving experience.
Clean driving record and ability to drive a large resident passenger vehicle as directed.
An equivalent combination of education, training, and experience will be considered.

Nice To Haves

Associate or bachelor’s degree.
LPN certification strongly preferred.
Certified Dementia Practitioner (CDP) preferred.

Responsibilities

Manage the overall operation of the Memory Care Unit in accordance with resident needs, government regulations, and company policies and procedures.
Hire, train, develop, evaluate, and supervise memory care unit staff on all shifts; manage scheduling and personnel problem solving.
Serve residents as a member of the direct care team and define and maintain Memory Care Unit standards.
Monitor all aspects of resident care and conditions.
Understand and review the facility’s Healthcare Clinical Policies and Procedures and Safety Guideline.
Assist with admission of new residents.
Review care plans daily to ensure appropriate care is provided.
Oversee medications, treatments, and general nursing services according to care plans and physician directions.
Be on call as needed by the facility.
Perform general office functions related to the EHR system.
Identify staff development needs and provide training to staff working in the Memory Care Unit.
In collaboration with the Director of Nursing, evaluate and verify employee performance through review of completed work assignments and work techniques.
Conduct in-service training and education programs for staff as needed and related to the Memory Care Unit.
Oversee cleanliness and maintenance of the community and Memory Care Unit.
Follow established safe-lifting and resident-transfer procedures, infection-control guidelines, and universal precautions.
Report hazardous conditions and equipment promptly.
Maintain confidentiality of resident information and ensure resident privacy.
Promote and support the greatest possible degree of independence for residents.
Confer with management and staff to discuss and resolve resident complaints.
Relate appropriately to residents, family members, the public, and professionals.
Report issues or problems to the Administrator.
Comply with state, federal, and other applicable healthcare and safety standards.
Maintain a clean driving record and drive a large resident passenger vehicle as directed.

Benefits

Competitive wages and PTO.
Career advancement opportunities through the Pathway to Promotion program.
Health plans, including vision and dental.
SwiftMD telemedicine at low or no cost.
Special pay rates on holidays.
$10,000 company-paid life insurance.
Voluntary short-term disability, accident coverage, and critical illness coverage.
Confidential Employee Assistance Program.
Retirement savings plans.
Flexible Spending Accounts.
Employee referral bonuses.
On-demand wages via ZayZoon.
Rewards Program based on years of service and PLC Employee of the Year Award.