Team Captain Footwear

DICK'S Sporting Goods•Schererville, IN

10d

About The Position

The Team Captain – Footwear leads the Footwear department at DICK’S Sporting Goods, delivering expert product knowledge and an exceptional athlete experience focused on fit and performance. The role coaches teammates, drives sales, and keeps the department ready to meet athlete needs while supporting athletes’ performance and developing leadership skills. Working with the Store Manager and Assistant Store Manager, the Team Captain helps plan and carry out department priorities, staffing, and operational and merchandising initiatives. The role also leads and develops direct reports, monitors department plans and schedules, and supports general store oversight when serving as the sole leader in the building. The position enforces company policies and standards related to merchandising, safety, loss prevention, and store operations.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Previous retail or customer-facing experience required.

Nice To Haves

Previous people leadership experience preferred.

Responsibilities

Deliver outstanding athlete experiences by anticipating needs and providing accurate, knowledgeable product and assortment information.
Maintain company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote and lead company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans supporting business priorities for assigned departments.
Help establish operational plans for initiatives, staffing, hiring needs, and merchandising in line with budgets and financial goals; execute plans, assess effectiveness, and adjust as needed.
When the sole leader in the building, act as Head Coach and oversee general store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
Communicate departmental goals and plans to direct reports, assign work according to skill levels, and monitor progress against plans and changing store goals.
Develop schedules for direct reports and make adjustments to address athlete traffic, operational needs, merchandising initiatives, payroll, and financial goals.
Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
Train, coach, provide feedback and development, recognize, and motivate teammates throughout their employment.
Manage performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
Create a welcoming and respectful environment for teammates and athletes.
Follow and enforce safety, loss-prevention, standard operating, and applicable external governing requirements; hold teammates accountable for compliance.