Team Captain Apparel

DICK'S Sporting Goods • Lynchburg, VA

1d • $44,500 - $58,500 • Onsite

About The Position

The Team Captain – Apparel leads the Apparel department at DICK’S Sporting Goods, delivering an engaging shopping experience through product knowledge and connection with athletes. The role coaches teammates, drives sales, and helps athletes feel confident in their selections while delivering service that combines performance and style.

Working with the Store Manager and Assistant Store Manager, the Team Captain contributes to departmental plans and operational initiatives, executes and adjusts plans, and helps ensure the department meets business priorities, budgets, and financial goals. When serving as the sole leader in the building, the Team Captain acts as Head Coach and provides general store oversight, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.

The role also leads the teammate lifecycle, including hiring, onboarding, training, coaching, development, performance management, and accountability. The Team Captain upholds merchandising, safety, loss prevention, and operating standards and fosters a respectful, welcoming environment for teammates and athletes.

Requirements

• High school diploma or equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience required.
• Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 pounds, up to 25 times per hour.
• Ability to stand or walk for extended periods, up to 4 hours.
• Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

• Previous people leadership experience.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing accurate, knowledgeable information about products and assortment.
• Maintain company merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
• Promote and lead company programs, including customer loyalty participation, warranty sales, and private-label credit card enrollment.
• Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans and working plans for business priorities, operational initiatives, staffing, hiring, and merchandising.
• Execute plans, assess their effectiveness, and adjust them as needed using independent judgment and analysis.
• When the sole leader in the building, act as Head Coach and oversee store operations, including opening and closing, Front End and Cash Office functions, and teammate supervision.
• Communicate departmental goals and plans to direct reports, assign work according to skill levels, and monitor progress against plans and changing store goals.
• Develop and adjust schedules to support athlete traffic, operational and merchandising initiatives, and payroll and financial goals.
• Lead sourcing, interviewing, hiring, onboarding, and retention of direct reports in areas of oversight.
• Train, coach, provide feedback and development, recognize, and motivate teammates throughout their employment.
• Conduct performance management, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
• Create a welcoming, respectful store environment for teammates and athletes.
• Adhere to and enforce safety, loss prevention, standard operating procedures, and applicable external laws and guidelines; hold teammates accountable for meeting expectations.

Benefits

• Competitive total rewards package that could include incentive, equity, and benefits.
• Generous suite of benefits.
• Paid leave in compliance with state requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED