Team Captain Apparel

DICK'S Sporting Goods•Buckeye, AZ

12d•Onsite

About The Position

The Team Captain – Apparel leads the Apparel department at DICK’S Sporting Goods, delivering engaging shopping experiences through product knowledge, athlete connection, and great service. The role coaches teammates, drives sales, and helps athletes feel confident in their selections. Working with the Store Manager and Assistant Store Manager, the Team Captain contributes to departmental plans and operational initiatives, then executes and adjusts those plans based on business priorities and results. The role also leads staffing and teammate development, supports merchandising and store operations, and may provide general store oversight when serving as the sole leader in the building.

Requirements

High school diploma or equivalent.
1–3 years of experience.
Previous retail or customer-facing experience.
Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15–35 lbs. up to 25 times per hour.
Ability to stand or walk for extended periods, up to 4 hours.
Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
Ability to perform repetitive motions for short periods, up to 2 hours continuously.

Nice To Haves

Previous people leadership experience.

Responsibilities

Deliver outstanding athlete experiences by anticipating needs and providing accurate, knowledgeable product and assortment information.
Maintain merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
Promote and lead company programs such as customer loyalty participation, warranty sales, and private label credit card enrollment.
Work with the Store Manager and Assistant Store Manager to develop 30-60-90 day plans and working plans for business priorities, staffing, hiring, operational initiatives, and merchandising within established budgets and financial goals.
Execute plans, use independent judgment and analysis to assess effectiveness, and make adjustments as needed.
When the sole leader in the building, act as Head Coach and oversee store operations, including opening and closing procedures, Front End and Cash Office functions, and teammate supervision.
Communicate departmental goals and plans to direct reports, assign work according to skill levels, monitor progress, and adapt to changing store goals and athlete traffic while meeting payroll and financial goals.
Develop schedules for direct reports and adjust them as needed to support athlete traffic and operational and merchandising initiatives.
Lead sourcing, interviewing, hiring, onboarding, training, coaching, feedback, development, recognition, motivation, and retention of direct reports.
Manage teammate performance, including annual reviews and promotional recommendations, and hold teammates accountable for policies and procedures, including making termination recommendations.
Create a welcoming and respectful store environment for teammates and athletes.
Follow and enforce safety, loss prevention, standard operating procedures, and applicable laws and external guidelines; hold teammates accountable for compliance.