Tax Specialist (On-site)

Newrez•Tempe, AZ
•Onsite

About The Position

The Tax Specialist maintains records on mortgaged properties and ensures accurate, timely payment of real estate taxes for escrow and non-escrow accounts. The role processes mail, faxes, and emails related to current tax bills and researches customer issues. It also supports tax contract processing, tax-bill requests, payment execution, tax-line maintenance, and deadline compliance.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of relevant tax administration experience in a mortgage banking or real estate financing environment.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Detail-oriented, with strong organizational, analytical, and problem-solving skills.
  • Ability to adapt to changing priorities, project scopes, and deadlines.
  • Ability to multitask in a fast-paced environment.
  • Advanced understanding of SQL data warehouse environments and the OnBase imaging system.
  • Strong written and verbal communication skills, including the ability to present to management and collaborate across organizational levels.
  • Ability to make sound decisions based on department and company policies, procedures, knowledge, and experience.
  • Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.

Nice To Haves

  • Associate or bachelor’s degree.

Responsibilities

  • Process tax contract export and import tasks accurately and on time.
  • Process exception tasks within service-level deadlines.
  • Ensure tax contracts are full-liability contracts.
  • Provide vendors with documentation needed to make timely and accurate tax payments.
  • Request tax bills manually, track critical dates, and make payments when they are not disbursed electronically.
  • Update tax lines in the system of record and obtain delinquent tax amounts for non-escrowed loans in time to help prevent tax sales.
  • Execute tax payments in batch or single-processing modes by installment due dates, avoiding interest or penalties.
  • Perform tax-line due-date audits.
  • Resolve problems rapidly and cost-effectively with minimal disruption.
  • Interpret data in formats including Excel formula output, charts, and SQL Server data.
  • Meet deadlines assigned by management and perform related duties and special projects as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account with employer contribution.
  • 401(k) retirement plan with employer match.
  • Paid maternity leave, parental bonding leave, and caregiver leave.
  • Adoption assistance.
  • Tuition and certification reimbursement.
  • Employee Mortgage Loan Program.
  • Employee Emergency and Disaster Fund.
  • One company-paid Volunteer Time Off day.
  • Matching Gifts Program, dollar-for-dollar up to $1,000.
  • Access to grants, nonprofit resources, and volunteer opportunities.
  • Employee Resource Groups.
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