Tasting Room Assistant Manager- San Antonio Winery

Riboli Family Wines•Paso Robles, CA
•Onsite

About The Position

The Assistant Tasting Room Manager supports the daily operations of our Paso Robles tasting room, ensuring a high level of guest satisfaction, team performance, and operational efficiency. This role requires a hands-on leader who exemplifies our core hospitality values and is passionate about wine, food, and outstanding service.

Requirements

  • 4 years of experience in a leadership position.
  • Proven track record of success in Restaurant Hospitality or similar role.
  • Proven customer service experience as a leader.
  • A passion for sharing wine knowledge to inspire staff and customers about our products.
  • Familiarity with restaurant management software like Micros POS.
  • Strong leadership, motivational and people skills.
  • Ability to remain composed and professional in dynamic environments.
  • Available to work flexible schedule: including days, nights, weekends, holidays.
  • Food and beverage (F&B) knowledge: ability to recall menu ingredients and preparations to educate staff and guests.
  • Food Safety certification (e.g., SERV Safe)

Nice To Haves

  • Bachelor’s degree in hospitality, Business Administration, or Culinary Arts preferred/or equivalent work experience.

Responsibilities

  • Assisting with all daily restaurant management operations.
  • Delivering superior food and beverage service and maximizing customer satisfaction.
  • Responding efficiently and accurately to all restaurant customer issues.
  • Enlivening our core hospitality values from warm welcome through fond farewell.
  • Maintain restaurant revenue, profitability, and quality goals.
  • Lead by example, and uplift staff in our fast-paced environment.
  • Assist as needed with food prep and ensure compliance with health and safety regulations.
  • Handle high-stress situations calmly and with good judgment to please customers and keep staff focused on daily goals.
  • Manage Restaurant’s good image and suggest ways to protect and improve it.
  • Promote our brand in the community through word-of-mouth and special events.

Benefits

  • Equal-opportunity employer
  • Commitment to mutual respect, diversity, and inclusion
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