Task Order Management Intern

JPL/NASA•Pasadena, CA

5d•$21 - $27•Onsite

About The Position

The Task Order Management Intern supports the Task Order Management (TOM) team’s documentation, compliance tracking, and administrative processes for effective task order execution. The role helps maintain core documentation, strengthen tracking mechanisms, monitor funding and performance-period deadlines, and improve TOM workflows, including exploring technology-enabled enhancements and AI tools. The intern will gain hands-on experience in contract administration, data organization, workflow automation, process discipline, and operational decision support, and may produce updated documentation, audit summaries, status reports, and prototype concepts for process improvements. This is an Academic Part Time Intern position requiring at least 20 and no more than 30 hours per week while school is in session. The position is fully onsite in Pasadena, California, and reports to the Manager, Task Order Management. The typical hourly rate is $21.00 for freshmen, $22.50 for sophomores, $24.50 for juniors, and $26.50 for seniors.

Requirements

Be currently enrolled at least half-time at an accredited college or university pursuing a bachelor’s degree in Business, Engineering, Computer Science, Data Analytics, Information Systems, or a related field.
Be able to work a minimum of 20 hours per week and a maximum of 30 hours per week while in school.
Be proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Have strong analytical and problem-solving skills, including the ability to work with and interpret data.
Have strong written and verbal communication skills and the ability to work in a team environment.
Have a minimum GPA of 3.0/4.0.

Nice To Haves

Coursework exposure to business communications principles and database or spreadsheet techniques.
Prior internship experience in related business areas.
Ability to quickly learn and apply subcontracting principles in a high-volume environment.
Participation in student organizations.
Intermediate to advanced proficiency in MS Excel, Word, and PowerPoint.
Ability to interface effectively with all levels of personnel and assist in resolving multifaceted issues.
Punctual, detail-oriented, resourceful, and self-motivated.

Responsibilities

Support documentation management and administrative workflows.
Upload Task Plans (TPs), concurrences, agreements, and related materials into Suite.
Organize, update, and maintain Contract Management Instructions (CMIs) to reflect current processes.
Keep the Contract Administration Plan (CAP) current and aligned with evolving requirements.
Audit the TP Tracker for accuracy and completeness and summarize findings.
Track Purchase Requests (PRs) and maintain current PR statuses.
Update the Priority Tracker with task progress and workload information to support planning.
Assist with deliverable tracking, compliance activities, and deadline monitoring.
Work with Contracts Managers to track deliverables and request outstanding items from project teams.
Monitor Anticipated Exhaustion of Funds (AEF) dates and help prepare notification letters.
Track Period of Performance (PoP) end dates on task orders and alert the TOM team to upcoming deadlines.
Draft No Cost Extension (NCE) and AEF letters for TOM review.
Identify opportunities to use AI or automation tools for document organization, summarization, tracking, and other workflows.
Assist with testing, evaluating, and documenting automation processes or AI-enabled concepts.
Provide recommendations, supported by observations or prototype examples, to improve efficiency and reduce manual workload across TOM activities.