Task Force General Manager

Tharaldson Hospitality Management•Cincinnati, OH
•$70,000 - $75,000•Onsite

About The Position

The Task Force General Manager is a traveling hotel leader who provides operational, sales, and management support to assigned properties during General Manager vacancies, transitions, or other business needs. The role temporarily assumes responsibility for the overall operation of an assigned hotel, prioritizing operational standards, financial performance, guest satisfaction, and team development. Working with Regional Directors of Operations and other above-property leaders, the Task Force General Manager provides hands-on leadership, evaluates property operations, identifies improvement opportunities, and helps maintain consistency with company standards. The position requires extensive travel, flexibility, and the ability to adapt quickly to different hotel teams, markets, brands, and operational environments. This is a full-time, in-person position with a minimum 50-hour workweek. Work schedules and assignments vary based on property needs, and the role includes nights, weekends, holidays, and extensive travel, including overnight and extended stays.

Requirements

  • At least 2 years of Hotel General Manager experience or 3 years of Hotel Assistant General Manager experience.
  • Previous experience overseeing hotel operations, financial performance, and team development.
  • Strong understanding of hotel operations, including Front Office, Housekeeping, Sales, and Revenue Management.
  • Demonstrated ability to lead, motivate, and develop diverse teams.
  • Strong problem-solving, decision-making, organizational, communication, and interpersonal skills.
  • Ability to assess operational needs quickly and implement effective solutions.
  • Adaptable leadership style and ability to work effectively with different teams and management groups.
  • Self-motivated, dependable, and results-driven.
  • Ability to manage competing priorities in a fast-paced environment.
  • High school diploma or equivalent.
  • Willingness and ability to travel extensively, including overnight stays and extended assignments, up to 100% or more depending on business needs.
  • Valid driver's license.
  • Open availability, including nights, weekends, and holidays as business needs require.
  • Ability to meet the physical requirements, including regularly lifting up to 15 pounds and occasionally lifting or moving up to 50 pounds.

Nice To Haves

  • Multi-brand hotel experience, including Hilton, Marriott, Hyatt, or IHG.

Responsibilities

  • Assume the responsibilities and essential functions of a General Manager at assigned properties during management transitions, vacancies, or other operational needs.
  • Oversee daily hotel operations and ensure departments operate efficiently and meet company and brand standards.
  • Lead, direct, coach, and support hotel management teams and team members.
  • Partner with the Regional Director of Operations and above-property leadership to establish priorities, address operational challenges, and execute business objectives.
  • Monitor financial performance, labor costs, expenses, and revenue opportunities to support budget and profitability goals.
  • Work with sales and revenue management teams to support sales strategies, revenue generation, and market share growth.
  • Evaluate staffing levels and coordinate with Front Office and Housekeeping leaders to align labor with occupancy and business demands.
  • Maintain standards for guest service, cleanliness, safety, and sanitation across departments.
  • Address guest concerns and operational issues promptly and professionally.
  • Identify opportunities to improve hotel performance, operational efficiency, and team productivity.
  • Ensure compliance with company policies, brand standards, safety requirements, and Standard Operating Procedures.
  • Assist with hiring, training, developing, and retaining hotel team members as needed.
  • Participate as an active member of the hotel management and supervisory team.
  • Provide regular updates to the Regional Director of Operations and other above-property leadership about property performance, staffing, and operational needs.
  • Support other hotels and corporate initiatives as directed by above-property management.
  • Travel extensively to assigned properties, including overnight and extended stays, based on business needs.
  • Perform other duties as assigned.

Benefits

  • Career advancement and growth opportunities
  • Employee discounts
  • Competitive pay
  • Daily Pay Option
  • Flexible work schedule
  • Comprehensive benefits for the employee and family, including medical, dental, vision, 401(k), and Profit Sharing
  • Paid vacation
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