Hotel Task Force Manager

Atira Hotels•Tucson, AZ

18h•$100,000 - $120,000•Onsite

About The Position

The Task Force Manager provides on-site operational leadership at Lodge on the Desert in Tucson, Arizona, during management transitions, staffing gaps, or periods requiring additional support. Working with the management company and property leadership, this person supports associates, manages labor, and helps maintain consistent service and efficient hotel operations. The temporary assignment is expected to last 6–8 weeks and requires travel to Tucson, on-site work, and a flexible schedule. The manager oversees operations across hotel departments, responds to guest needs, supports staffing and department leaders, monitors financial and administrative processes, and helps ensure property standards and compliance. The role involves frequent walking throughout the hotel, extended periods of standing, access to operational areas, and assistance with hotel activities as needed. Essential job functions may be performed with reasonable accommodation.

Requirements

Prior hotel management experience with Hilton is required.
Full-service hotel experience is required, including oversight of Food & Beverage operations.
Previous experience as a General Manager, Assistant General Manager, Operations Manager, or Task Force Manager.
Strong understanding of hotel operations, guest service, staffing, labor management, and financial controls.
Experience supporting multiple departments.
Ability to adapt quickly to a new property, systems, and team.
Strong communication, organization, problem-solving, and leadership skills.
Comfortable using hotel property management systems, timekeeping platforms, and Microsoft Office.
Ability to travel to Tucson, Arizona, and work on-site for the assignment.
Flexibility to work mornings, evenings, weekends, and holidays, and respond to urgent operational needs.

Nice To Haves

Boutique hotel experience.
Previous task force assignments.

Responsibilities

Oversee daily operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and other hotel departments.
Maintain a visible presence throughout the property and assist departments during busy periods.
Conduct daily property walks to identify service, cleanliness, maintenance, and safety concerns.
Respond promptly to guest concerns and follow through on resolutions.
Review guest feedback and work with department leaders on practical improvements while preserving boutique-hotel service and attention to detail.
Support recruiting, interviewing, onboarding, and training in coordination with HR.
Coach department leaders and associates on service expectations and accountability.
Review staffing and schedules against occupancy, events, and operational needs.
Monitor attendance, overtime, and timekeeping accuracy.
Address performance concerns promptly and document them with HR guidance.
Build positive working relationships and encourage clear communication across departments.
Monitor labor costs, purchasing, inventory, and controllable expenses.
Review operational reports and identify opportunities to improve efficiency.
Ensure payroll preparation, timekeeping corrections, and approvals are completed by established deadlines.
Support revenue opportunities through coordination with Sales and hotel leadership.
Follow company procedures for cash handling, refunds, rate changes, and financial controls.
Follow company policies, hotel procedures, and applicable employment and safety requirements.
Coordinate with HR to ensure onboarding and required employee documentation are completed.
Ensure incidents are reported promptly with appropriate supporting documentation.
Follow up on maintenance requests and corrective actions.
Provide regular progress updates, identify concerns, and escalate issues requiring management support.
Prepare a clear handoff of outstanding priorities at the end of the assignment.