Target Security Specialist

Target • Worcester, MA

2d • Onsite

About The Position

The Target Security Specialist helps protect guests, team members, and the Target brand while supporting a welcoming and helpful shopping experience. The role uses intelligence-led tactics to promote safety and security, responds to crisis events and security incidents, supports theft and fraud prevention, and helps protect profitable sales. It involves working with store leaders and public safety officials, including law enforcement, and using de-escalation, physical security controls, video surveillance, and case management systems.

The specialist also provides friendly guest service, supports peers across the store, and adapts to changing business needs. The role requires following Asset Protection policies and procedures, maintaining a safe environment throughout the store and exterior property, and documenting incidents accurately and promptly. Work is physically active and may involve varied temperatures and other environmental conditions.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report to work as scheduled, work scheduled shifts, and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to thrive in a fast-moving, highly active, physically demanding role requiring teamwork, flexibility, and creative problem solving.

Responsibilities

• Create a friendly and helpful guest experience by greeting guests, helping them find items or resolve issues, and thanking them after transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Assess and maintain safe and secure standards throughout the store, including exterior property.
• Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
• Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
• Submit appropriate incident documentation in the case management system according to Asset Protection policies and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report hazards and correct them where possible.
• Perform other duties based on business needs.

Benefits

• Target provides competitive benefits spanning financial, education, and well-being; eligibility details are provided through the linked benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED