Target Security Specialist

Target•Philadelphia, PA

19d

About The Position

The Target Security Specialist works within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. It also involves building relationships with store leaders and public safety officials, including law enforcement. The specialist helps create a safe, easy, and welcoming guest experience while maintaining security standards throughout the store and exterior property. Day-to-day work includes responding to and documenting incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries, conducting receipt checks, recognizing and communicating trends, and using Target’s video surveillance and case management systems. The position requires flexibility, teamwork, customer service, and the ability to perform physically demanding work in a fast-paced retail environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Greet guests warmly, help them find what they need or resolve issues, and thank them at the end of each transaction.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, following policy, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.