Target Security Specialist

Target•Miami, FL
•Onsite

About The Position

Target Security Specialists help protect guests, team members, the brand, and profitable sales by reducing shortage risks and preventing and responding to theft, fraud, and security incidents. They support a safe and secure store environment, build relationships with store leaders and public safety officials, and contribute to a welcoming, helpful guest experience. The position provides experience with intelligence-led safety tactics, crisis response, de-escalation, physical security controls, video surveillance, and case documentation. The role is fast-moving, highly active, and physically demanding. Specialists work flexibly to meet business needs, including varying hours and shifts. Duties may include working in changing temperatures and other environmental conditions, remaining mobile for a full shift, climbing ladders, and frequently lifting or moving merchandise up to 40 pounds without assistance. Target provides training for the role.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Deliver a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring shopping experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe environment for guests and team members.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
  • Submit appropriate documentation for incidents in the case management system, following policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards when possible.
  • Perform other duties based on business needs.
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