Target Security Specialist

Target•Eau Claire, WI

About The Position

Target Security Specialists help protect guests, team members, the Target brand, and profitable sales by preventing and responding to theft, fraud, safety concerns, and other security incidents. The role supports a safe and secure store environment, including exterior property, and builds relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with security work. Specialists welcome and assist guests, help resolve issues, and support fellow team members while responding to incidents, using de-escalation tactics, conducting merchandise theft recoveries, and supporting theft apprehensions in accordance with Asset Protection policies. They use Target's video surveillance system and case management systems, and document incidents accurately and promptly. The role is fast-paced, active, and physically demanding. It requires flexibility to work varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times. Target provides training for the role.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work both independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Asset Protection policies.
Submit appropriate documentation for incidents in the case management system according to Asset Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance.
Work safely, comply with safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.