Target Security Specialist

Target•San Diego, CA

11d•Onsite

About The Position

Target Security Specialists help create a safe and secure environment for guests and team members while protecting profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. The role includes building relationships with store leaders and public safety officials, including law enforcement, and supporting crisis response, safety, and crowd management. The position combines guest service with physical security responsibilities. Specialists greet and assist guests, respond to security incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with Asset Protection (AP) policies, conduct merchandise receipt checks, document incidents in case-management systems, and use Target’s video surveillance system. They assess and maintain security standards throughout the store and its exterior property while demonstrating ethical conduct, safety, and compliance. This is an active, physically demanding role requiring mobility throughout scheduled shifts, flexibility, teamwork, and the ability to work in a fast-paced environment. Target provides training for the role. The starting hourly rate is $21.25 USD per hour.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multi-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver a smooth guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents promptly and document them accurately.
Respond to guest issues to help provide a safe and secure environment for guests and team members.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following AP policies.
Perform merchandise receipt checks to help prevent theft and shortage, follow AP policies, and recognize and communicate trends.
Submit incident documentation in the case-management system according to AP policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards when possible.
Perform other duties based on business needs.