Target Security Specialist

Target•Stoneham, MA

23d•Onsite

About The Position

Target Security Specialists help protect guests, team members, the brand, and profitable sales by preventing and resolving theft and fraud, responding to security incidents, and maintaining safe and secure conditions throughout the store and its exterior. The role includes guest service, crisis response, de-escalation, merchandise theft recovery and apprehension support, receipt checks, use of video surveillance, and accurate incident documentation in Target’s case management system. Specialists work with store leaders, peers, and public safety officials as needed, and are expected to uphold Target’s policies and standards for safety, ethical conduct, and compliance. This is an active, physically demanding role requiring flexibility, teamwork, independent judgment, and effective communication in a fast-paced retail environment. Specialists may work varying hours, days, and shifts, including nights, weekends, holidays, and peak shopping periods. Duties may include climbing ladders, remaining mobile throughout a shift, handling merchandise, and working in varying temperatures and other elements.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain job duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of each transaction.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents promptly and document them accurately.
Respond appropriately to guest issues to help provide a safe and secure environment for team members and guests.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
Perform merchandise receipt checks at the front of the store, follow Asset Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with Asset Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.