Target Security Specialist

Target•Danvers, MA

9d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting store safety, security, and shortage prevention. The role uses intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case-management systems. It also involves building relationships with store leaders and public safety officials, including law enforcement. The specialist contributes to a welcoming guest experience while promoting safe and secure standards throughout the store and its exterior. They respond to and document incidents, support theft apprehensions and merchandise recoveries in accordance with Assets Protection policies, perform merchandise receipt checks, and communicate observed trends. The position requires a flexible schedule and the ability to remain mobile and work in a fast-paced, physically active environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Provide a friendly, helpful guest experience by greeting guests, helping resolve issues, and thanking guests after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in case-management systems according to Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.