T-2361 Target Security Specialist

Target•Trumbull, CT

13d

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting physical security, preventing and responding to theft and fraud, and maintaining a safe store environment. The role involves guest service, crisis response, de-escalation, merchandise theft recovery, incident documentation, and appropriate use of Target’s video surveillance and case management systems. Specialists collaborate with store leaders, peers, and public safety officials, and adapt to changing business and guest needs.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, assisting with needs or issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Promote physical security by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and document incidents accurately.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
Perform merchandise receipt checks at the front of the store, follow Asset Protection policies, and recognize and communicate trends.
Submit incident documentation in the case management system in accordance with Asset Protection policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.