Target Security Specialist

Target•Nashua, NH
•Onsite

About The Position

Target Security Specialists help maintain a safe and secure environment for guests and team members while protecting profitable sales and mitigating shortage risks. The role supports crisis response, theft and fraud prevention, and resolution of security incidents, while building relationships with store leaders and public safety officials. Specialists also help create a friendly guest experience and may assist peers in other areas of the store. The position requires responding to and documenting incidents, using de-escalation tactics and Target’s video surveillance and case-management systems, conducting merchandise receipt checks, and supporting theft recoveries and apprehensions in accordance with company policy. Work is active and physically demanding, requires mobility throughout a scheduled shift, and may involve varying temperatures and other elements. Schedules are flexible and may include nights, weekends, holidays, and peak shopping periods. The starting hourly rate is $19.50 USD.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, attend scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly and helpful guest experience by greeting guests, helping resolve issues, and thanking guests at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely manner and accurately document them.
  • Respond appropriately to guest issues to maintain a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks to prevent theft and shortage, and recognize and communicate trends.
  • Submit incident documentation in the case-management system according to policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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