Target Security Specialist

Target•Northridge, CA

9d•Onsite

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. They help protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while supporting product availability. The role includes building relationships with store leaders, public safety officials, and law enforcement, and contributing to a safe, welcoming shopping experience. Specialists promote physical security throughout the store and exterior property, respond to and document security incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with company policy, and help prevent front-of-store theft through merchandise receipt checks. They use Target’s video surveillance and case management systems and contribute to a culture of ethical conduct, safety, and compliance. The position is active and physically demanding, requires flexibility, and includes guest-service responsibilities.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and ending transactions with a sincere thank you.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.