Target Security Specialist

Target•Enfield, CT
•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, welcoming shopping experience. The position involves assessing and maintaining security standards throughout the store and exterior property; responding to and documenting security incidents; using de-escalation tactics; supporting theft apprehensions and merchandise recoveries in accordance with Asset Protection policies; checking merchandise receipts; and using Target’s video surveillance and case management systems. Specialists also assist guests and colleagues, adapt to changing business needs, and uphold ethical conduct, safety, and compliance. The role is physically active and requires mobility throughout a scheduled shift, flexibility in scheduling, and the ability to work in varying environmental conditions.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements for the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and accurately document them in a timely manner.
  • Respond appropriately to guest issues to help provide a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store and recognize and communicate theft and shortage trends.
  • Submit incident documentation in the case management system in accordance with Asset Protection policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Target directs applicants to information about competitive benefits covering financial, education, and well-being offerings, and provides a link to check benefit eligibility for this role.
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