Target Security Specialist

Target•San Francisco, CA

About The Position

Target Security Specialists are part of the Assets Protection team, helping keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. Specialists use intelligence-led tactics, contribute to crisis response and crowd management, apply de-escalation practices, use video surveillance, and accurately document cases in management systems. The role also contributes to a welcoming guest experience by greeting and assisting guests, resolving issues, thanking guests, supporting peers, and adapting to business needs. Specialists promote physical security throughout the store and exterior property, respond to and document incidents, conduct theft recoveries and support apprehensions in accordance with company policy, perform merchandise receipt checks, recognize and communicate trends, and follow safety, compliance, and ethical conduct expectations. Duties may vary based on business needs.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report to work as scheduled, work assigned shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a welcoming, helpful guest experience by greeting guests, assisting them with their needs, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents in a timely manner.
  • Respond appropriately to guest issues to help provide a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Assets Protection policies.
  • Submit incident documentation in the case management system according to Assets Protection policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance, and follow safety policies, training, and best practices.
  • Report hazards and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits in financial well-being, education, and other well-being areas; eligibility details are provided through the linked benefits information.
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