Target Security Specialist

Target•Daly City, CA

11d•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products are available to guests. Specialists build relationships with store leaders, public safety officials, and law enforcement, and contribute to a welcoming guest experience while maintaining a safe and secure store environment, including exterior property. The position involves responding to and documenting security incidents, using de-escalation tactics and Target’s video surveillance system, conducting merchandise theft recoveries, supporting theft apprehensions in accordance with AP policies, and performing merchandise receipt checks. The role requires a flexible schedule and the ability to work in a fast-moving, active, and physically demanding environment. Target provides training for the position.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote a physical security culture and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with AP policies.
Perform merchandise receipt checks to prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with AP policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.