Target Security Specialist

Target•West Sacramento, CA
•Onsite

About The Position

Target Security Specialists work in Assets Protection to help keep guests, team members, and the Target brand secure. They help protect sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The role offers experience in intelligence-led safety tactics, crisis response and crowd management, de-escalation, physical security controls, video surveillance, and case documentation. The position combines guest service with store security. Specialists help guests have a smooth shopping experience, support teammates, promote a culture of physical security, respond to and document incidents, and use de-escalation resources. They may conduct merchandise theft recoveries, assist with theft apprehensions in accordance with policy, perform merchandise receipt checks, and use Target's video surveillance and case management systems. The role is physically active and requires flexibility to meet business needs.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise weighing up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Deliver a friendly, helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them for their transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help provide a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
  • Submit incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them when possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits in financial, education, and well-being areas; eligibility details are provided through the linked benefits resources.
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