Target Security Specialist

Target•Apple Valley, MN

3d•Onsite

About The Position

Target Security Specialists help protect guests, team members, the brand, and profitable sales by preventing and responding to theft, fraud, safety issues, and other security incidents. They promote a secure store environment, support crisis response and de-escalation, and work with store leaders, public safety officials, and law enforcement as appropriate. The role also provides experience with intelligence-led security tactics, physical security controls, video surveillance, and documenting cases in a case management system. The position combines guest service with security responsibilities. Specialists welcome and assist guests, respond to their concerns, support colleagues, and adjust to changing business needs while maintaining a positive and respectful attitude. They assess and maintain safety and security standards throughout the store and exterior property; respond to and document incidents; use de-escalation tactics; support theft apprehensions and merchandise recoveries in accordance with policy; perform merchandise receipt checks; identify and communicate trends; and use Target’s video surveillance and case management systems. Specialists are expected to follow safety, ethical conduct, and compliance requirements, and perform other duties based on business needs. This is a fast-moving, active, and physically demanding role requiring flexibility and teamwork. The schedule may vary and can include nights, weekends, holidays, and peak shopping periods. Team members must remain mobile for the scheduled shift, climb ladders, and frequently lift or move merchandise weighing up to 40 pounds without assistance. Work may involve exposure to varying temperatures, humidity, and other elements while performing certain duties.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, follow Asset Protection policies, and recognize and communicate trends.
Submit appropriate documentation for all incidents in the case management system, following Asset Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.