Target Security Specialist

Target•Columbus, OH

8d•$19 - $28

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. The role supports profitable sales by mitigating shortage risks and preventing, investigating, and resolving theft and fraud. Specialists welcome and assist guests, maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, and use video surveillance and case-management systems. They also support merchandise recovery and apprehension in accordance with company policies, train team members on merchandise protection and shortage-prevention practices, and help execute shortage action plans. The work is active and guest-facing, with a flexible schedule that may include nights, weekends, and holidays.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Use escalation tools for guest issues to help maintain a safe and secure environment.
Conduct merchandise recoveries and provide apprehension support as needed, following AP policies, procedures, and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to prevent theft and shortage at the front of the store.
Submit incident documentation in the system according to AP policy and procedures.
Understand and appropriately use the video system.
Train team members to apply merchandise protection and execute audits.
Teach team members about operational shortage-focus opportunities as directed by AP leadership.
Execute shortage action plans established by AP leadership.
Model safe work practices and maintain a clean store.
Provide service and a shopping experience that meets guests' needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.