Target Security Specialist

Target•New York City, NY
•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand. The role supports a safe and secure shopping environment, helps mitigate shortage risks, and prevents and responds to theft and fraud. Specialists build relationships with store leaders and public safety officials, including law enforcement, and provide a friendly, helpful guest experience while carrying out security responsibilities. The position involves assessing and maintaining security standards throughout the store and its exterior, responding to and documenting incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with Asset Protection policy, conducting merchandise receipt checks, and using Target’s video surveillance and case management systems. Team members are expected to work safely, comply with policies and training, and adjust to business and guest needs.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely manner and document them accurately.
  • Respond appropriately to guest issues to help provide a safe and secure environment.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with Asset Protection policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct and a culture of safety and compliance.
  • Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits are referenced, covering financial, education, and well-being offerings; specific benefits and eligibility are provided through the linked benefits information.
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