Target Security Specialist

Target•Glen Burnie, MD

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by promoting a safe and secure environment, mitigating shortage risks, and preventing and resolving theft and fraud. The role includes responding to security incidents, supporting theft recoveries and apprehensions in accordance with Asset Protection policies, maintaining physical security standards, and using Target’s video surveillance and case management systems. Specialists also help create an easy, inspiring, and friendly guest experience through welcoming service, assistance, and teamwork. The position requires adapting to business and guest needs in a fast-paced, physically active environment and following safety, ethical conduct, and compliance requirements.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report to work as scheduled and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely manner and accurately document them.
  • Respond appropriately to guest issues to help maintain a safe and secure environment.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit incident documentation in the case management system in accordance with Asset Protection policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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