Target Security Specialist

Target•Shoreview, MN
•Onsite

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products are available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, secure, and welcoming shopping experience. The role provides experience with intelligence-led safety and security tactics, crisis response, safety and crowd management, de-escalation, physical security controls, Target’s video surveillance system, and case-management documentation. Work is fast-moving, active, and physically demanding, with responsibilities and schedules that may vary according to business and guest needs.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.

Responsibilities

  • Create a friendly, inspiring guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues promptly, provide a safe environment, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store to prevent theft and shortage, while recognizing and communicating trends.
  • Submit appropriate incident documentation in the case-management system in accordance with policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them when possible.
  • Perform other duties based on business needs.
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