Target Security Specialist

Target•Reynoldsburg, OH

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. As part of Assets Protection, the role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case-management systems. The position also contributes to a welcoming guest experience by greeting and assisting guests, resolving issues, supporting peers, and adapting to business needs. Specialists promote a safe and secure environment throughout the store and its exterior, respond to and document security incidents, support theft apprehensions and merchandise recoveries in accordance with policy, perform merchandise receipt checks, and identify and communicate trends. The role requires adherence to safety, ethical conduct, and compliance expectations.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

  • Create a friendly and helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to help deliver an easy and inspiring shopping experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe environment for team members and guests.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
  • Submit appropriate documentation for incidents in the case-management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about competitive benefits covering financial, education, and well-being offerings; eligibility details are provided through the linked benefits resources.
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