Target Security Specialist

Target•Phoenix, AZ

26d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting store security, safety, and shortage-prevention efforts. They use intelligence-led tactics, de-escalation, physical security controls, video surveillance, and case-management systems. The role also contributes to a friendly and helpful guest experience through greetings, assistance, and support for store teams. The work is active and physically demanding, and requires flexibility to respond to business and guest needs. Specialists may work varying hours and shifts, including nights, weekends, holidays, and peak shopping times. They must follow AP policies and safety procedures while responding to incidents, documenting cases, conducting merchandise recoveries, and supporting theft apprehensions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items weighing up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following AP policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system according to AP policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance; follow safety practices, report hazards, and correct them when possible.
Perform other duties based on business needs.