Target Security Specialist

Target•Wesley Chapel, FL

20d•Onsite

About The Position

The Target Security Specialist helps provide a safe and secure environment for guests and team members while mitigating shortage risks and supporting sales. As part of the Assets Protection team, this role helps protect the company’s guests, team, brand, and profitable sales by preventing, investigating, and resolving theft and fraud. The position includes responding to security incidents, supporting crisis response and crowd management, helping recover stolen merchandise, using video surveillance and case management systems, and training team members on merchandise protection and shortage prevention.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Use escalation tools appropriately to address guest issues and maintain a safe environment.
Conduct merchandise recoveries and provide apprehension support in accordance with AP policies, procedures, and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
Submit incident documentation in the system in accordance with AP policies and procedures.
Understand and appropriately use the video surveillance system.
Train team members on merchandise protection and audit execution.
Teach and train team members on operational shortage focus-area opportunities as directed by AP leadership.
Execute shortage action plans established by AP leadership.
Model safe work practices and help maintain a clean store.
Provide service and a shopping experience that meets guests’ needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.