Target Security Specialist

Target•Ann Arbor, MI

20d•Onsite

About The Position

Target Security Specialists help protect guests, team members, the Target brand, and profitable sales by reducing shortage risks and preventing and resolving theft and fraud. They support crisis response, safety, and crowd management; use de-escalation and physical security controls; operate Target’s video surveillance system; and document cases using case management systems. The role also includes building relationships with store leaders, public safety officials, and law enforcement. The position combines guest service with store security. Specialists help guests have an easy, inspiring, and friendly shopping experience while maintaining safe and secure standards throughout the store and exterior property. They respond to and document security incidents, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, recognize and communicate trends, and follow safety, compliance, and Asset Protection policies. Work schedules are flexible and may include varying hours, nights, weekends, holidays, and peak shopping times. The role is physically active and may involve ladder use, merchandise handling, and exposure to varying environmental conditions. The starting hourly rate is $18.75 USD. Target states that benefits eligibility for this role is described at the provided benefits URL; specific benefits are not listed in the posting.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents promptly and document them accurately.
Respond appropriately to guest issues to help provide a safe and secure environment for team members and guests.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
Perform merchandise receipt checks at the front of the store in accordance with Asset Protection policies, and recognize and communicate trends.
Submit required incident documentation in the case management system in accordance with Asset Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, comply with safety policies, best practices, and training, and report hazards, correcting them where possible.
Perform other duties based on business needs.