Target Security Specialist

Target•Westborough, MA

22d•$20 - $30•Onsite

About The Position

The Target Security Specialist works within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products are available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, secure, and welcoming store environment. The role involves guest service, crisis response, de-escalation, physical security, theft prevention and recovery, incident documentation, and use of Target’s video surveillance and case management systems. Specialists work in a fast-moving, physically active environment and adjust to changing business and guest needs. Flexible scheduling may include nights, weekends, holidays, and peak shopping periods.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team, manage workload, and prioritize tasks.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to climb ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Greet guests warmly, help them find products or resolve issues, and thank them after every transaction.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Promote physical security and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and document incidents accurately.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Follow ethical conduct, safety, and compliance expectations; report hazards and correct them where possible.
Perform other duties based on business needs.