Target Security Specialist

Target•Stoneham, MA

25d•$21 - $31•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. The role supports Assets Protection by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with physical security and incident response. Specialists promote safe and secure standards throughout the store and its exterior, respond to and document security incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with AP policies, conduct merchandise receipt checks, identify and communicate trends, and use Target’s video surveillance and case management systems. The role also involves helping guests, supporting peers, adapting to business needs, and following safety, compliance, and ethical conduct expectations. This is a fast-moving, active, and physically demanding position that requires flexibility and teamwork. Work schedules may vary and can include nights, weekends, holidays, and peak shopping times. Physical duties include climbing ladders, remaining mobile throughout a shift, apprehending subjects according to company policy, and safely handling merchandise, including frequently lifting or moving items up to 40 pounds. Some duties may involve exposure to varying temperatures, humidity, and other elements.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays; report for scheduled shifts and take required meal and rest breaks.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with AP policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards when possible.
Perform other duties based on business needs.