Target Security Specialist

Target•Fontana, CA
•Onsite

About The Position

Target Security Specialists help create a safe and secure environment for guests and team members while protecting profitable sales and reducing shortage risks. The role includes responding to and documenting security incidents, supporting theft prevention and recovery, using de-escalation tactics, and applying physical security practices and Target’s video surveillance system. Specialists also contribute to a friendly guest experience, assist peers, and work flexibly to meet business needs.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet applicable state or local licensing and other legal requirements for the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
  • Flexible availability for varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times; attendance for scheduled shifts and required meal and rest breaks.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Responsibilities

  • Create a friendly, helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe environment.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize theft and shortage trends, and communicate them.
  • Submit required incident documentation in the case management system according to policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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