Target Security Specialist

Target•Rochester, NY

13d•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the brand secure. The team protects profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. This role offers experience in intelligence-led safety practices, crisis response, de-escalation, physical security, video surveillance, and incident documentation. The specialist helps create a friendly guest experience while maintaining safe and secure conditions throughout the store and exterior property. Responsibilities include responding to and documenting incidents, using de-escalation resources, supporting theft apprehensions and merchandise recoveries in accordance with policy, conducting receipt checks, identifying and communicating trends, and using Target’s video surveillance and case management systems. The role also requires teamwork, flexibility, safe work practices, and completing other duties based on business needs. The starting hourly rate is $19.75 USD.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, adhere to Assets Protection policies, and recognize and communicate trends.
Submit incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them when possible.
Complete other duties based on business needs.