Target Security Specialist

Target•Phoenix, AZ

24d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting store safety and security, reducing shortage risks, and preventing and resolving theft and fraud. The role involves building relationships with store leaders and public safety officials, including law enforcement, and responding to security incidents using de-escalation and company policies. The position also supports a friendly, helpful guest experience, maintains physical security standards throughout the store and exterior property, and uses Target’s video surveillance and case management systems. Specialists work in a fast-moving, physically active environment and may work varying shifts, including nights, weekends, holidays, and peak shopping periods. The starting hourly rate is $19.25 USD.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, report for scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to help deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
Perform front-of-store merchandise receipt checks in accordance with policy and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with Asset Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.