Target Security Specialist

Target•Phoenix, AZ

6d•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure while supporting a welcoming shopping experience. The role is part of Assets Protection, which works to mitigate shortage risks, prevent and resolve theft and fraud, protect profitable sales, and build relationships with store leaders and public safety officials, including law enforcement. The position involves promoting a physical security culture throughout the store and exterior property; responding to and documenting incidents; using de-escalation tactics; supporting theft apprehensions and merchandise recoveries in accordance with AP policies; conducting merchandise receipt checks; recognizing and communicating trends; and using Target’s video surveillance and case management systems. Specialists also provide helpful guest service, assist peers, adapt to business needs, and follow safety, ethical conduct, and compliance standards. The role is fast-moving and physically active, with a flexible schedule that may include nights, weekends, holidays, and peak shopping times.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
Availability for a flexible schedule, including nights, weekends, and holidays; ability to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system in accordance with AP policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and follow safety and compliance practices; report hazards and correct them where possible.
Perform other duties based on business needs.