Target Security Specialist

Target•Aurora, CO

14d

About The Position

Target Security Specialists work within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with physical security and incident response. Specialists promote a safe and secure culture throughout the store and its exterior, respond to and document incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with company policy, perform merchandise receipt checks, and use Target's video surveillance and case management systems. The work is fast-moving and physically active, involves teamwork and changing business needs, and requires a flexible schedule that may include nights, weekends, holidays, and peak shopping times.

Requirements

Be at least 18 years of age.
Have a high school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Have a welcoming and helpful attitude toward guests and team members.
Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Have effective communication skills.
Be able to work independently and with a team, manage workload, and prioritize tasks independently.
Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Be able to climb up and down ladders and apprehend subjects in accordance with company policy.
Be able to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Be available for a flexible schedule, including nights, weekends, and holidays; report when scheduled, work scheduled shifts, and take required meal and rest breaks.
Be able to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely manner, accurately documenting incidents.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.