Target Security Specialist

Target • Chicago, IL

9d • Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a safe, secure, and welcoming store experience. The role focuses on reducing shortage risks, preventing and resolving theft and fraud, and helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to crisis response, safety, and crowd management.

The position combines guest service with physical security responsibilities. Specialists greet and assist guests, help resolve issues, support colleagues, maintain security standards throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, recognize and communicate trends, and use Target’s video surveillance and case management systems. The role is active and physically demanding, requires remaining mobile for a scheduled shift, and may involve varying temperatures and other environmental elements. Work schedules are flexible and may include nights, weekends, holidays, and peak shopping times.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and fellow team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items weighing up to 40 pounds without additional assistance.
• Ability to work a flexible schedule that may include nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Comfort with a fast-moving, highly active, physically demanding role requiring teamwork, flexibility, and creative problem-solving.

Responsibilities

• Create a friendly, helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them after transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to provide an easy and inspiring shopping experience.
• Assess and maintain safe and secure standards throughout the store, including exterior property.
• Respond to security incidents promptly and accurately document them.
• Respond appropriately to guest issues to help maintain a safe and secure environment.
• Use de-escalation tactics and resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
• Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
• Submit incident documentation in the case management system in accordance with policy and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
• Perform other duties based on business needs.

Benefits

• Competitive benefits are available in financial, education, and well-being areas; eligibility for this role is described on Target’s benefits eligibility page.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED