Target Security Specialist

Target•Thornton, CO
•Onsite

About The Position

The Target Security Specialist is part of the Assets Protection team, which helps keep guests, team members, and the brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. It provides experience in intelligence-led safety practices, crisis response, crowd management, de-escalation, physical security, video surveillance, and incident documentation. The specialist helps create a friendly guest experience while maintaining safe and secure standards throughout the store and exterior property. The role involves responding to and documenting security incidents, using de-escalation resources, supporting theft apprehensions and merchandise recoveries in accordance with policy, conducting merchandise receipt checks, and documenting cases in Target's case management system. Specialists also support peers, adapt to business needs, follow safety and compliance practices, and perform other duties based on business needs. This is a physically active position requiring mobility throughout a scheduled shift, climbing ladders, and frequently lifting or moving merchandise weighing up to 40 pounds. The work may involve exposure to varying temperatures, humidity, and other elements. Schedules are flexible and may include nights, weekends, holidays, and peak shopping times. Starting hourly rate is $20.50 USD per hour.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, report for scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly and helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them for their transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Promote a physical security culture and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents in a timely manner.
  • Respond appropriately to guest issues to help maintain a safe and secure environment for guests and team members.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, adhere to Assets Protection policies, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with Assets Protection policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct hazards where possible.
  • Perform other duties based on business needs.
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