Target Security Specialist

Target•Kailua Kona, HI

9d•Onsite

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the brand secure. The role helps protect sales by mitigating shortage risks and preventing and resolving theft and fraud. It also supports crisis response and builds relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with store security. Specialists promote a safe and secure environment throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions according to company policy, and use Target’s video surveillance and case management systems. The role requires flexibility, teamwork, mobility, and the ability to perform physically demanding work.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find products or resolve issues, and thanking them for their transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, accurately documenting incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store to prevent theft and shortage, and recognize and communicate trends.
Submit incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.