Target Security Specialist

Target•Tupelo, MS
•Onsite

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. They help protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products are available to guests. The role also involves building relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with store security. Specialists promote a safe and secure culture throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with AP policy, perform front-of-store merchandise receipt checks, and use Target’s video surveillance and case management systems. Team members are expected to provide a friendly, helpful guest experience, support peers, adapt to changing business needs, and demonstrate ethical conduct, safety, and compliance. This is a physically active role that may involve climbing ladders, apprehending subjects in accordance with company policy, handling merchandise, and remaining mobile for the duration of a scheduled shift. Schedules may vary and include nights, weekends, holidays, and peak shopping periods. The starting hourly rate is $17.50 USD.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Have a welcoming and helpful attitude toward guests and team members.
  • Be able to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Have effective communication skills.
  • Be able to work independently and as part of a team.
  • Be able to manage workload and prioritize tasks independently.
  • Remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Be able to climb up and down ladders.
  • Be able to apprehend subjects in accordance with company policy.
  • Be able to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Be able to work a flexible schedule, including nights, weekends, and holidays; report when scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Be capable of working in and being exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and accurately document them in a timely manner.
  • Respond appropriately to guest issues to help provide a safe and secure environment for team members and guests.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly following Assets Protection policies.
  • Perform front-of-store merchandise receipt checks to prevent theft and shortage, follow AP policies, and recognize and communicate trends.
  • Submit appropriate documentation for all incidents in the case management system, following AP policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely, follow safety policies, best practices, and training, and report and correct hazards when possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about competitive benefits covering financial, education, and well-being offerings; eligibility details are provided through the listed benefits eligibility URL.
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