Target Security Specialist

Target•Pittsburgh, PA

22d•Onsite

About The Position

The Target Security Specialist supports the Assets Protection team in keeping guests, team members, and the Target brand safe and secure. The role helps protect profitable sales by mitigating shortage risks and preventing and responding to theft and fraud. It also builds relationships with store leaders and public safety officials, including law enforcement. The position uses intelligence-led tactics, crisis response, safety and crowd management, de-escalation, physical security controls, video surveillance, and case management systems. The specialist contributes to an easy, inspiring, and friendly guest experience while maintaining safe and secure standards throughout the store and exterior property. The role involves responding to incidents, documenting cases, supporting theft apprehensions in accordance with policy, and carrying out other duties based on business needs.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them for their transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues, and accurately document incidents in a timely manner.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store and recognize and communicate trends to help prevent theft and shortage.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety practices, report hazards, and correct them when possible.
Perform other duties based on business needs.