Target Security Specialist

Target•Baltimore, MD

19d•$20 - $30

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a safe and welcoming shopping experience. The role contributes to Assets Protection by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. The position provides experience in intelligence-led safety practices, crisis response, crowd management, de-escalation, physical security, video surveillance, and incident documentation. The specialist promotes a physical security culture throughout the store and its exterior, responds to security incidents and guest issues, supports theft recoveries and apprehensions in accordance with company policy, performs merchandise receipt checks, and documents incidents using the case management system. The role also includes guest service, teamwork, adapting to business needs, and following safety, ethical conduct, and compliance standards. Other duties may be assigned based on business needs. This is an active, physically demanding role requiring mobility throughout a scheduled shift, ladder use, and frequent handling or movement of merchandise weighing up to 40 pounds. Work may involve exposure to varying temperatures, humidity, and other elements. The schedule is flexible and may include varying hours, nights, weekends, holidays, and peak shopping times.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, and holidays; report to work as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Respond appropriately to guest issues to help provide a safe and secure environment for team members and guests.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks to prevent theft and shortage at the front of the store, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case management system, following Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.