Target security specialist

Target•Schenectady, NY

10d

About The Position

The Target Security Specialist works as part of the Assets Protection team to help keep guests, team members, and Target’s brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. It also involves building relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with physical security. Specialists help create a friendly shopping experience, maintain safe and secure standards throughout the store and exterior property, respond to and document security incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with company policy, and use Target’s video surveillance and case management systems. The work is active and physically demanding, requires flexibility and teamwork, and may involve changing hours, nights, weekends, and holidays.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, report for scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver a smooth guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Assets Protection policies.
Submit appropriate documentation for all incidents in the case management system, following policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, comply with safety policies, best practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.