Target Security Specialist

Target•Jacksonville, FL

6d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting a safe and secure store environment. The role helps mitigate shortage risks and prevent and resolve theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. Specialists use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case-management systems. The starting hourly rate is $17.75 USD. The position also contributes to a friendly and helpful guest experience: greeting guests, helping them find items or resolve issues, and supporting peers. Specialists assess and maintain security standards throughout the store and exterior property, respond to and document incidents, conduct merchandise theft recoveries, support theft apprehensions in accordance with policy, and perform merchandise receipt checks. The role requires compliance with AP policies, safety practices, and applicable legal requirements. Duties may vary according to business needs.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Flexible work schedule, including nights, weekends, and holidays; ability to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following AP policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit incident documentation in the case-management system in accordance with AP policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and comply with safety policies, best practices, and training; report hazards and correct them when possible.
Perform other duties based on business needs.