Target Security Specialist

Target•Mount Pleasant, SC

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, friendly, and easy guest experience. The position involves assessing and maintaining security standards throughout the store and exterior property, responding to and documenting incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with company policy, and using Target’s video surveillance and case management systems. Specialists also assist guests and peers, adapt to changing business needs, and demonstrate ethical conduct, safety, and compliance. The work is active and physically demanding, requires mobility throughout a scheduled shift, and may involve varying temperatures and other environmental conditions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents in a timely and accurate manner and document them appropriately.
Respond to guest issues to help provide a safe and secure environment for guests and team members.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Asset Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Asset Protection policies.
Submit incident documentation in the case management system in accordance with Asset Protection policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.